Terms of Service

Last updated: April 28, 2026

Welcome to DIORO SUNGLASSES. These Terms of Service ("Terms") govern your use of our website diorosunglasses.com (the "Site") and the purchase of products from our online store. By accessing or using the Site, you agree to be bound by these Terms.

1. Company Information

Company name: DIORO SUNGLASSES LTDA Registration number (CNPJ): 64.922.215/0001-42 Registered address: Av. Carlos Gomes, 700, Sala 606, Boa Vista, Porto Alegre – RS, 90.480-000, Brazil Contact email: support@diorosunglasses.com

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on our Site. By placing an order, you represent and warrant that you meet this requirement and have the legal capacity to enter into a binding contract.

3. Products

We sell sunglasses and related eyewear accessories. We make every effort to display product colors, dimensions, and details as accurately as possible. However, slight variations may occur due to monitor settings or photography. All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or modify product specifications without prior notice.

4. Pricing and Payment

• All prices are displayed in the currency indicated on the Site and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price displayed at the time of purchase.
• Accepted payment methods are listed at checkout (credit/debit cards, PayPal, and other available methods).
• Payments are processed by secure third-party providers. We do not store full card details on our servers.
• If a payment is declined or fraud is suspected, we may cancel your order.

5. Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. A contract of sale is formed only when we send you an order confirmation email.

We may cancel an order if:

• The product is out of stock.
• There is a pricing or product description error.
• We suspect fraud or unauthorized use of payment.
• The shipping address is invalid or undeliverable.

In case of cancellation, you will be refunded in full.

6. Shipping and Delivery

Shipping terms are governed by our Shipping Policy. Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy. You have 15 days from the date of receipt to request a return.

8. Intellectual Property

All content on the Site — including text, images, logos, graphics, product designs, and the DIORO SUNGLASSES name — is the property of DIORO SUNGLASSES LTDA or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written consent.

9. User Conduct

When using our Site, you agree not to:

• Violate any applicable law or regulation.
• Infringe the rights of others.
• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to the Site, our systems, or other users' accounts.
• Use automated tools (bots, scrapers) to interact with the Site without permission.
• Interfere with the proper functioning of the Site.

10. Disclaimers

The Site and products are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except for warranties that cannot be excluded under applicable consumer protection laws.

UV protection and other product features are described in good faith based on supplier information. Sunglasses are fashion and protective accessories and are not a substitute for medical or prescription eyewear.

11. Limitation of Liability

To the fullest extent permitted by law, DIORO SUNGLASSES LTDA, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our products.

Our total liability for any claim arising under these Terms shall not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits liability for fraud, gross negligence, death, or personal injury caused by our negligence, or any liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless DIORO SUNGLASSES LTDA from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms or your misuse of the Site.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your personal data.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Brazil, without regard to conflict-of-law principles. If you are a consumer resident in the European Union, you also benefit from the mandatory provisions of the consumer protection law in your country of residence.

Disputes shall first be addressed by contacting us at support@diorosunglasses.com. EU consumers may also access the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

15. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent version. Continued use of the Site after changes constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact

For any questions about these Terms, contact us:

DIORO SUNGLASSES LTDA Email: support@diorosunglasses.com Address: Av. Carlos Gomes, 700, Sala 606, Boa Vista, Porto Alegre – RS, 90.480-000, Brazil